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What is Coaching & Mentoring?

The words coaching and mentoring are used interchangeably, so it is helpful to give them a definition to ensure clarity in terms of what is being offered.


Coaching is a series of purposeful conversations that unlocks a person’s potential to help maximise their own performance. It helps individuals learn and grow through a collaborative, solution focussed, result-orientated process. Coaching is often perceived as the single most effective development opportunity that a leader in the NHS can access.


Mentoring is a developmental relationship in which one person (the Mentor) usually someone more knowledgeable, provides support and guidance to help another (the Mentee) to grow in their role and increase their potential capability.

Accessing support

The NHS Midlands Leadership Academy offers an inclusive approach to coaching and are committed to developing a coaching culture. The offer is open to all NHS staff in the midlands region, to register for coaching click here.
If you wish to find a mentor, you can access the NHS Midlands Life Long Learning Mentoring register here.

NAPC coaching services

NAPC has launched a coaching service to support colleagues to improve their personal effectiveness, career progression and wellness within the workplace

Visit NAPC website

Looking after you 

During the Covid-19 pandemic, a national primary care coaching offer was launched via Our NHS People – Looking after you too. This offer is open to all staff working in the delivery of NHS services, and enables you to book coaching sessions virtually. Availability can often be accessed on the day via this route.

For More Information - Click Here