Working life

A GP surgery is a patient's first and most frequent point of contact with the NHS and you'll be responsible for its smooth running. You could have a team of ten GPs and other clinical staff, with as many as 20,000 registered patients.

You will be involved in a wide range of activities, including:

  • business planning
  • handling financial systems for the practice, including payroll
  • selecting, training and supervising non-clinical staff
  • developing and supervising appointment systems that work well for patients and clinicians
  • ensuring accurate records are kept, and liaising with local health organisations such as clinical commissioning groups
  • developing strategies for the practice on issues such as computer systems and security, expanding or changing services, and long-term services

So the role usually combines:

  • personnel administration
  • payroll
  • finance
  • strategic planning
  • IT skills.

Who will I work with?

Practice managers will work with a variety of staff who work from or are based within the practice. These staff will typically include GPspractice nursesmedical secretariesreceptionistsdietitianspharmacists and others.

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