Who are we
This role demonstrates within the title what our clinical background is: PNA, we are nurses by profession. PAs may be an allied health professional.
You may notice that there is a lot more information available regarding PNAs; that is because this role was initially developed for nurses but has since progressed and diversified.
Our professional background does not restrict who we can work with. This service is available for all staff groups.
Our support to you
Working within general practice can be an exciting and rewarding job, yet we are faced with ever increasing workload and complexity of care. This contributes to staff becoming more at risk of burnout and stress.
To support you, we can put you in touch with one of our PNAs who are trained to hold Restorative Conversations (aka restorative clinical supervision (RCS)). PNAs have the skills to be able to listen, support and challenge colleagues to improve their ability to cope and manage in stressful situations.
It is important that we can process and make sense of the challenges that we face. Having someone recognise the feelings of being overwhelmed helps individuals to process what they are experiencing. Acknowledging feelings and taking the needed step back can help to think more clearly.
Benefits and help

The A-EQUIP model
The PNA uses the A-EQUIP (Advocating and Educating for Quality Improvement) model as a foundation of the work they deliver. This focuses on: advocating for the patient, the staff member and healthcare team; providing restorative clinical supervision; enabling the supervisee to undertake personal action for quality improvement and promoting the education and development.

Who do I contact?

Georgina Callard
Professional Nurse Advocate and Personalised Care Lead

Mel Mullin
Clinical Educator and PNA

Clare Rogers
GPN Professional Lead and PNA